Craft Professional Replies to Customer Reviews Professional response templates for positive, negative, and neutral customer reviews.

Under the hood, it utilizes React's useState hook to manage state changes, specifically storing the current review type and copied template ID in memory. The copyToClipboard function from the @/lib/utils library is used in conjunction with the browser's Clipboard API to handle template copying. When a user clicks the "Copy" button, it calls the handleCopy function, which invokes copyToClipboard with the template text and ID as arguments. If the copying operation is successful, it updates the component state by setting the copied ID, displaying a confirmation message for 2 seconds before resetting.

It relies on a JavaScript object called TEMPLATES to store pre-designed response templates, categorized by review type. Each category contains an array of objects with name and template properties. The template property holds a string with placeholders for personalization, such as {name}, {product/service}, and {specific aspect}. When rendering the component, it uses the Object.keys method to iterate over the TEMPLATES object's keys, generating buttons for each review type. Upon selecting a review type, it updates the component state and re-renders the template list with the corresponding response examples.

The tool employs a combination of React hooks, JavaScript data structures, and browser APIs to deliver its functionality. Specifically, it uses the Record type from TypeScript to define an object called typeLabels, which maps review types to label and emoji properties. This object is used to render buttons with descriptive labels and icons for each review type. Additionally, it utilizes CSS classes like glass-card and text-sm to style the component's UI elements, ensuring a visually appealing and user-friendly interface.